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Shipping
We offer FREE Shipping on all domestic orders in the United States. Order are typically delivered within 2-4 days, depending on location.
We also offer expedited shipping for $15.
International shipping is determined at checkout based upon location.
Orders typically have a processing time of up to 24 hours. Please note that the service carrier generally takes 24-48 hours to update tracking information once the shipment is received. If you have any questions or concerns, please fill out the contact form here.
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Refund Policy
Returns:
We offer a 100% money back guarantee if you are not satisfied!
Our policy lasts 30 days. With exception to special cases, unfortunately, we can't offer returns if more than 30 days have gone by since your purchase.
To complete your return, we simply require a receipt or proof of purchase.
Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at here, or email us at support@byensante.com.
Gifts:
If the item was marked as a gift when purchased and shipped directly to you, we will send a refund to the gift giver.
